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Diehl Toyota of Hermitage
- Car Dealers
- Hermitage, PA
About this business
Location details
2757 E State St, Hermitage, PA, 16148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We were given an appointment very quickly and our problem We were given an appointment very quickly and our problem was resolved. We were kept updated on the progress and cost.
Business response:
Hi! We are thrilled to learn that you had a positive experience with us!
Wouldn't take my certified check, had to come back. Wouldn't take my certified check, had to come back. One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old and put a sticker over it with the "new" fee that was on my invoice. The dealership should have "ate" the difference or offered a could more free oil changes or something. Big pluses for Jason, he did a great job and kept me informed. I know I made him do extra work to brush up o... read more
Business response:
Hello, Thank you so much for taking the time to leave a detailed review. I completely understand your frustration regarding your certified check, however with how the check was made out it was a third party check and we are not able to accept those. The issue with our state fee's not being updated on our disclosure of fee's in our finance office was truly an oversight as the documentation fee was recently changed in accordance with state guidelines, either way I understand your disappointment and would appreciate you giving ... read more
They are kind helpful and informative. They are kind helpful and informative. Getting things done in a timely manner.also efficient
Business response:
Hi! We are thrilled to learn that you had a positive experience with our Service Department!
Jessica Kelecseny, Jason Fraley & Anthony Popovitch made Jessica Kelecseny, Jason Fraley & Anthony Popovitch made my purchase experience wonderful! I will definitely see them again in a few years! Thank you!
Business response:
Hi! We are thrilled to learn that you had a positive experience with us!
They help us out when my mother in law needed a new They help us out when my mother in law needed a new vehicle. However they were extremely busy and was a very very long day. Maybe adding another financial person would be beneficial.
Business response:
Hello! Thank you so much for taking the time to leave us a review as it is thanks to great customers like you that we can continue to improve. I am so very sorry for the time it took for us to get you through our finance department. While you were here purchasing your vehicle, we were short a finance person due to illness which backed us up a little. We have since addressed the shortfall but again apologize for the inconvenience it presented for you and your mother in law. Please do me a favor, next time your mother in law i... read more
I brought my Toyota in for a routine oil change. I brought my Toyota in for a routine oil change. Randy was friendly and professional and had my car attended to as soon as possible. I waited for my car in the comfort of the waiting room and the car was ready in a timely manner.
Business response:
Hi! We are thrilled to learn that you had a positive experience with us!
Everyone at the dealership is professional. Everyone at the dealership is professional. They care for there customers and make sure the have a good experience.
Business response:
Hello! Your feedback is highly appreciated. Thank you for the review!
Not exactly sure who this is, but everyone treated me Not exactly sure who this is, but everyone treated me well. On the other hand, Chris Capone went over and beyond, before, during, and after the sale.
Business response:
Hello! Your feedback is highly appreciated about Chris. Thank you for the review! - Juanita | Executive Assistant
The team went over and above while helping me find my new The team went over and above while helping me find my new car. I greatly appreciate their communication and professionalism throughout the process.
Business response:
Hello! Your feedback is highly appreciated about Anthony, Jason and Rick. Thank you for the review!
Frequently asked questions about Diehl Toyota of Hermitage
How is Diehl Toyota of Hermitage rated?
Diehl Toyota of Hermitage has a 4.6 star rating with 1,512 reviews.
When is Diehl Toyota of Hermitage open?
Diehl Toyota of Hermitage is closed now. It will open at 10:00 a.m.