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Diehl Toyota of Hermitage
- Car Dealers
- Hermitage, PA
About this business
Location details
2757 E State St, Hermitage, PA, 16148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Low tire pressure sensor was NOT checked fixed with new Low tire pressure sensor was NOT checked fixed with new tire put on 50degres comes on
The receptionist was fantastic. The receptionist was fantastic. Very friendly and kind. My appointment was scheduled for 8am, my car did not go back to start its service until close to 8:30 because no mechanics has arrived. I fully understand that things go wrong and sometimes people arrive late, but it would have been nice to acknowledge this with me. Because my appointment started late, I was then late for the remainder of the day, running about 30 minutes behind, which made me look unprofessional and led to me apologizing... read more
Business response:
Thank you so much for your kind words and feedback! We are sorry for the lack of communication regarding your vehicle's appt! We are thrilled to hear that you had a great experience with our Service Department overall though and look forward to continuing to serve you. Again, thank you for your feedback! - Juanita F. (Executive Assistant)
Ryan was very helpful to me. Ryan was very helpful to me. He made the process very easy and did his best to find me what I wanted.
Business response:
We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service. - Juanita F. (Executive Assistant)
Sales person was not pushing to make purchase. Sales person was not pushing to make purchase. The I pick car salesman is not there but this other person Rod Furman took care of me and did a excellent job for walking into something he did not do.
Business response:
We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service. - Juanita F. (Executive Assistant)
What a fantastic expierience from start to finish. What a fantastic expierience from start to finish. Rick and the Diehl Toyota of Hermitage team exceded all of my expectations and have set a new bar for customer expierience. I was looking to trade in my current car and get into a more fuel efficient vehicle. I was looking at a Corolla Cross Hybrid in a specific color and with specific features. Rick worked with me for over two months to locate a vehicle. I live over 30 miles from this dealership and there are at least two o... read more
Business response:
Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager
Didn’t address my concern, was not happy with customer Didn’t address my concern, was not happy with customer service. They made me feel like I was complaining over a concern I had. Brushed me off as they didn’t care
Friendly people, nice waiting area with comfortable Friendly people, nice waiting area with comfortable seating, TV, drink and snack machines. Quick service.
Business response:
Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager
They were wonderful to work with. They were wonderful to work with. Took care of business fast. Chuck Eddy was easy to talk to and worked hard to make us the deal we were looking for. I would recommend this dealership to family and friends and we live an hour away.
Business response:
Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager
Terry was helpful, being an out of state buyer he worked Terry was helpful, being an out of state buyer he worked with my nephew on a test drive and arranged for the auto to be held until I could get there a few days later! Nice job Terry!
Business response:
Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager
Frequently asked questions about Diehl Toyota of Hermitage
How is Diehl Toyota of Hermitage rated?
Diehl Toyota of Hermitage has a 4.6 star rating with 1,512 reviews.
When is Diehl Toyota of Hermitage open?
Diehl Toyota of Hermitage is closed now. It will open on Monday at 9:00 a.m.