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Diehl Kia of Hermitage
- Car Dealers
- Hermitage, PA
About this business
Location details
1469 N Hermitage Rd, Hermitage, PA, 16148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was trading a vehicle in and they gave me a good deal with my trade on another vehicle. The salesman Geoff Wilson was just super. No pressure.
Business response:
We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.
Very professional, and dedicated. The focus was always on the customer needs and wants. I will personally continue doing business there.
Business response:
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Sales Department and look forward to continuing to serve you.
Very pleasant and customer service is great. I am greeted apon arrival. Waiting room is nice
Business response:
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.
Friendly, not pushy, listened to what we wanted in a vehicle, great deals and service.
Business response:
We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.
Only gave a low review on the first person because I don’t know who that is and don’t recall speaking at all with this person. I didn’t like that simply going online to check out the inventory in advance of physically going to the dealership resulted in Geoff not getting the full commission from my purchase. He is who I dealt with and should be entitled to all of it. That policy needs to change! I liked the inventory selection at this dealership and Geoff and Colleen were 5 stars all the way!
The service department was informative and very friendly. All the work was completed under an hour, which was great.
Business response:
Hi! Thank you so much for leaving us a stellar review!
I've been well pleased with the service at Diehl. . The waiting area is clean and comfortable. The service has always been done completely and in the allotted time. Everyone was pleasant.
Business response:
Hi! Thank you so much for leaving us a stellar review!
Salesman was fine but severe lack of communication (two occasions ) between Sales and Finance caused some frustration.
Business response:
Hello, Thank you for taking the time to leave us a review, I appreciate the three stars but we always want to earn 5 stars. In your review you had stated that there was a severe lack of communication on two occasions between sales and finance. I would truly like to hear more regarding where we fell short as thanks to good customers like you, we can improve and continue to grow. Please feel free to reach out to me at 724-347-7702 - Ext 1209. With Respect, Joe Pantone General Manager
Angela was great. And she is 2 stars her self plus Erica is the other star. The service part fell short as I had to come back a second time to complete service.
Business response:
Hello Mr. Krisuk. Thank you for taking the time to leave us a review. It is thanks to customers like you we can continue to improve and grow. I have researched your time in our shop and can understand the disappointment. When you originally came in with your 2022 Telluride with 75,000 miles on April 26, 2024 you had came in for an oil change and to have us install a temperature sensor that you had special ordered from our parts department prior to coming in, we completed the install and oil change as you requested. You had c... read more
Frequently asked questions about Diehl Kia of Hermitage
How is Diehl Kia of Hermitage rated?
Diehl Kia of Hermitage has a 4.6 star rating with 2,074 reviews.
When is Diehl Kia of Hermitage open?
Diehl Kia of Hermitage is closed now. It will open at 10:00 a.m.