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Diehl Chevrolet Of Hermitage
- Car Dealers
- Hermitage, PA
About this business
Location details
2757 E State St, Hermitage, PA, 16148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Paid $900 ( all of my savings ) for them to fix my Malibu. It has not been wanting to start sometimes. I took it to them in desperation. They put a new fuel pump in which was clearly not the problem because it is still not wanting to start. And today I broke down on the side of the road after a long day of work. All they have to say is oh well they put a new fuel pump in. I’m just screwed out of all the money I had saved. 😞
Business response:
Miranda, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us at your convenience so we may begin to move forward in a positive direction. Sincerely, Taylor Chevrolet of Hermitage Team
I don't recommend them because of the b******* news propaganda that they were pushing on their customers sitting in the lobby there was four gentlemen ready to walk out because their heads were going to explode from the nonsense on the TV
Business response:
We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! - Taylor Chevrolet of Hermitage Team
My sister purchased a vehicle from this place 7 months ago. It r broke down about two weeks, she had to have it towed there and now they are giving her the runaround. They have told her that it was the alternater and now they are saying it has something to do with the engine freezing. She is a single mother who works very hard. They have not helped her, she is carless and I believe they are not willing to help her. She stated that she called the warrenty provider and they are sending out an investigator to see what is going... read more
Business response:
That is not the kind of experience we seek to provide, Sheila. Please contact us when you can so we can address this together. - Taylor Chevrolet of Hermitage Team
when I purchased my truck, I was told I would have at least 2 "complementary" oil changes. I am sure they were built into my total cost. I was unable to schedule my first change due to time. so when I want in today, I expected to incur no cost. I was told it expired in jun. hilarious... not even offered a discount. I am done with taylor in general. they have taken me for toooooo many rides.
Business response:
Rick thank you for the feedback, please feel free to call our General Manager Chuck to see what we can do to help. We appreciate you being a part of the Taylor family!
I bought a car here back in July. I’ve had a rattling in the back end, and have called the repair shop at this dealership, and they have never gotten back to me. I’ve called concerning my registration, and they never returned my call concerning that issue either. Once you buy the car, you can forget about any sort of customer service from this dealership. I would not recommend buying a car from here.
Business response:
Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. - Taylor Chevrolet of Hermitage Team
RecommendedI didn’t post a thing!!
We have a 3 year lease with Taylor and were supposed to receive 3 oil changes with tire rotations. We went today for an oil change thinking it was free and were informed that it was expired. We only had 1 oil change done out of 3. Taking the car back when the lease is up, and NEVER doing business again with Taylor of Hermitage! Mary Smith
I usually don’t leave reviews but I will today.... long story short I do not recommend. Bought a used Nissan Titan and there were issues which were fixed. However communication on what was going on was not great. We also bought the truck before it could be fully detailed which we were told it would be once we brought it back for the inspection and problem it had. We picked it up today after not having it for 4 weeks (we were given a loaner so not complaining there) and it was not detailed... tires still dirty and chocolate s... read more
I bought a New 2019 Toyota Tacoma 4x4 Extended Cab Truck last November. I just got it Inspected on 11/20/19, I had a question about the entire truck shaking when slowing down to stop. I added a brush guard last year. Had no problems until this year, I asked if they could check wheel weights but, they told me I'd have to take brush Guard off to have the steering correctly measured. What a bunch of Crap, the brake pedal does not pulsates, the steering wheel does not shake at all. so how does that require the brush Guard needin... read more
Business response:
We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. - Taylor Chevrolet of Hermitage Team
Frequently asked questions about Diehl Chevrolet Of Hermitage
How is Diehl Chevrolet Of Hermitage rated?
Diehl Chevrolet Of Hermitage has a 4.4 star rating with 1,762 reviews.
When is Diehl Chevrolet Of Hermitage open?
Diehl Chevrolet Of Hermitage is open now. It will close at 8:00 p.m.